Last Updated: 05/04/2026

This Cancellation and Refund Policy outlines the terms under which cancellations and refunds are processed on [Your Website Name] (“Platform”, “we”, “our”, or “us”). This policy is aligned with standard payment gateway requirements, including those suggested by Razorpay.

1. Nature of Services

[Your Website Name] provides digital services, including:

  • Job posting packages
  • Featured or premium listings
  • Access to candidate databases (if applicable)

As these are non-tangible, digital services, they are subject to specific cancellation and refund conditions.

2. Cancellation Policy

a. By Users (Employers / Recruiters)

  • Orders can be canceled only before the service is activated
  • Once a job listing is published or a service is activated, cancellation is not allowed

b. By the Platform

We reserve the right to cancel any order:

  • If fraudulent or suspicious activity is detected
  • If payment is not successfully completed
  • If the service cannot be delivered due to technical or legal reasons

In such cases, a full refund will be issued.

3. Refund Policy

a. Eligibility for Refund

Refunds may be considered only in the following cases:

  • Payment was successfully made, but the service was not delivered
  • Duplicate payment was made due to technical error
  • Order was canceled before activation

b. Non-Refundable Cases

Refunds will not be provided if:

  • The job posting or service has already been activated
  • The user is dissatisfied with the results (e.g., no applicants received)
  • Incorrect information was provided by the user

4. Refund Process

  • Approved refunds will be processed within 5–10 business days
  • Refunds will be credited to the original payment method used
  • Processing time may vary depending on the payment provider or bank

5. Chargebacks

If a chargeback is initiated without contacting us:

  • We reserve the right to suspend or terminate the user’s account
  • Necessary evidence will be submitted to the payment processor

6. Modifications to Services

We may, at our discretion:

  • Offer service credits instead of refunds
  • Provide partial refunds in exceptional cases

7. Contact for Refund Requests

To request a cancellation or refund, contact us with your order details:

Email: info@aknaukriportal.com
Response Time: [Insert Timeframe]

8. Policy Updates

We reserve the right to update this policy at any time. Changes will be effective upon posting on this page.

By making a purchase on our Platform, you agree to this Cancellation and Refund Policy.